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IT Maintenance

Performing constant and regular maintenance on your IT systems will ensure they run smoothly and ensure the least amount of downtime possible. There are some basic maintenance policies that should be implemented, such as archiving old technical material for items no longer in use, deleting repetitive or redundant files to free up disk space, and defragmenting drives to allow quicker access to files in use. A key to good IT maintenance is having the proper and updated documentation pertaining to your IT systems. The documents should be strictly version controlled and be easily available to any personnel needing them. All items such as new software disks, license keys, release notes, and passwords should be instantly filed as soon as they are received.

“A key to good IT maintenance is having the proper and updated documentation pertaining to your IT systems.”

Failure to perform routine IT maintenance can result in slower systems and shortage of available disk space. These problems may seem minor at first, however, they can quickly grow into severe issues with your computer systems, even causing them to crash completely.

In addition to the aforementioned maintenance, companies should perform security-related maintenance tasks such as regular virus and spyware scans, frequent data backup, and regularly changing passwords to prevent any breaches in your network or computers. Web browsers are the central reason for cyber-crimes and other vulnerabilities that can easily be exploited when users visit malicious websites.

“The best time to perform the scans is usually when your business is closed.”

The most effective solution to keep up with IT maintenance is a combination of software and hardware. It is best to automate these tools to perform the tasks. Anti-virus software and backup systems can be set to run on a schedule of your choosing automatically. The best time to perform the scans is usually when your business is closed to ensure minimal interruption to your staff. Although most of the tasks can be automated, some require manual steps. It is imperative to allocate resources specifically to these tasks. Ample staff and time should be included for the maintenance, even if they must be pulled from another project.

Mission critical applications and hardware must be properly maintained to prevent downtime that can cost your company money, reduce productivity, and decrease your ability to grow your business. If these critical applications fail, small to medium sized businesses run the risk of going out of business.

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“Our maintenance services help you reduce support costs and ensure effective performance.”

It can greatly benefit your company to outsource mission critical IT tasks, since they frequently require dedicated resources. Our maintenance services help you reduce support costs and ensure effective performance. Because regular maintenance ensures your company can remain up and running, we can handle the tasks for you and allow you to focus entirely on your central business.

Routine maintenance can also identify any hardware or equipment that may need to be replaced or upgraded before it affects productivity. We manage the maintenance on all your systems including: desktop computers, network infrastructure, servers, routers, switches, cabling, etc. Our highly trained technicians perform regular IT health checks. This proactive approach reduces the number of issues your employees face by identifying and correcting any problems that may arise before they happen.