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VoIP

Voice over Internet Protocol (VoIP) business phone systems use your existing IP data network, your local area network (LAN), to process voice calls and handle system administration, which offers huge advantages over traditional digital business phone systems. VoIP works by converting analog signals into small chunks of data, called packets, into digitized signals and sending them through an IP system.

There are three main types of VoIP:

  • ATA: This is the simplest and most common system. Calls are sent using an analog telephone adapter (ATA). The ATA, an analog-to-digital converter, enables you to connect a regular phone directly to your computer. The analog signals from your standard telephone are converted into digital data to be transmitted over your LAN or WAN.
  • IP Phones: IP phones are specialized pieces of equipment that look like a regular phone, but include an RJ-45 Ethernet connection as opposed to the standard RJ-11 phone connector that connected using regular phone lines. The RJ-45 connection uses Ethernet cabling and connects directly to your LAN or WAN using Ethernet cables.
  • Computer-to-computer: This type uses a computer, software, microphone, and speakers to make calls through the internet.

The main benefits of using VoIP are lower cost and better functionality. With IP communications, you get:

  • Freedom: Freedom from long-distance charges, since voice calls run over your intranet and service provider IP networks (with our cloud-based IP business phone solution).
  • Portable: VoIP systems are highly portable. New services, such as unified communications, which seamlessly blends various types of communications and user mobility, where features follow users wherever they go.
  • Easy Access: Users have the ability to access, personalize, and control their communications, wherever they are at their desks, roaming the halls, at home, or on the road. Users are no longer tethered to their workstations to have access to data, increasing their productivity exponentially.
  • Cost-Efficient: Lower costs, as one network does the work of two, reducing equipment and administration requirements. You no longer need to pay for data and voice lines.
  • Flexible: VoIP systems are highly flexible and scalable. Having a centrally controlled IP telephony system makes adding new users or employees easy. Moving employees around to different locations doesn’t require much extra effort as their telephone lines and equipment don’t have to be moved as well. Changes can be made through the central system.
  • Video Conference: VoIP allows you to conduct video conferences, keeping your clients and employees better connected and allowing decisions to be made more quickly, regardless of their location.  

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VoIP has the same standard features of regular telephony equipment!

VoIP has the same standard features of regular telephony equipment such as caller ID, call waiting, call transfer, repeat dial, return call, and three-way calling. In addition to the standard features, VoIP services also include voicemail transcription services, automatic call routing, and high definition voice and video conferencing.

JKS is a Cisco Premier Partner and provides combined voice, video, instant messaging, presence, and other business applications into a single Collaboration Solution, which can help you maximize your technology investment while enhancing communications and improving productivity.

We will consult with you to determine your needs and help design a system ideal for your business.